Communication -- my favorite topic to train on.

Most of us know the basic definition of Assertive Communication...standing up for your rights without infringing on the rights of others.

I short cut that definition even more these days....."clear...concise...and nice!"  I developed this definition after watching Patrick Swayze in a clip from the movie Road House.  In this clip, Dalton (Patrick Swayze) tells the bouncers how to deal with conflict in the bar...if someone starts a fight in the bar,...
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